Customer Testimonials

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Google Jul 24, 2021

Everyone is so professional and so kind. They made me feel comfortable and helped me with every detail. I would highly recommend! I will defiantly go back in the future!

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Google Jul 22, 2021

Jomar and James were incredibly informative, fast and efficient. The most hassle free car buying experience thus far! Would definitely recommend

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Google Jul 22, 2021

It was a fast and easy.

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Facebook Jul 21, 2021

Always good service Always a wait but thats car stuff for ya

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Google Jul 20, 2021

My experience at Kelly Nissan was a wonderful experience, My sales guys James Delmolino was the most absolute patient guy i have ever met. My old car was in bad shape, and James took the time to focus on what i had wanted in a new vehicle. Went over some of the options and found my car that was in my budget lol. Test drived it and started paperwork that was done so quickly. If you wanna purchase ur vehicle, go see James Delmolina

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Google Jul 20, 2021

Great customer service. Katelyn was great. Once home, I realized I didn't pay. I called, explained what happened, we both laughed. I paid over the phone. Katelyn called back to let me know I had a complimentary oil change, and I didn't have to pay. I will use it on my next visit.

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Google Jul 20, 2021

Nice staff, so helpful. Enjoyable experience!

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Google Jul 18, 2021

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Google Jul 18, 2021

Always professional and polite. Easy like Sunday morning! Thank you! Marily

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Google Jul 18, 2021

Nice friendly people out there and close to my area. Happy about the service.

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Google Jul 18, 2021

My service advisor Kate was exceptional very friendly and informative. Was beyond my expectations.

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Google Jul 17, 2021

Brandon was my service manager and was fantastic, customer service oriented and friendly from beginning to end! He made a stressful experience of my Nissan Rouge transmission repair almost stress free. He wa responsive, and a perfect representative of the brand! I would recommend Brandon to anyone.

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Google Jul 17, 2021

Awesome .. I pulled up no appointment and was out in 40 min I love it Just didn't get to finish my coffee

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Google Jul 16, 2021

There is an open recall for my Nissan Rogue, it should be done before delivery the car

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Google Jul 15, 2021

Excellent service. Nice waiting area where I could log in and work.

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Google Jul 15, 2021

They did a great job of recognizing the problem and fixing it. Would absolutely go back if needed.

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Google Jul 15, 2021

1st time been there for service. Brandon was very helpful. He did his best to help me out, according to my convenience. Planning to go there again.

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DealerRater Jul 11, 2021

Had my first oil change and review. Excellent service from PhiPhi. Most helpful! Only took about 40 minutes. The waiting room was very clean and all the staff most friendly.

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Facebook Jul 11, 2021

Fast service. Helpful service dept

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DealerRater Jul 7, 2021

Phi Phi is the best Service Advisor!! Phi Phi always keeps his appointments on time, goes the extra mile to satisfy his customer and if a job takes longer than anticipated, he supplies a rental car, if it’s available. I had an recent incident regarding my batter. My battery was on its way out and my appointment wasn’t until 5 days. Phi Phi told me to come right in at 4pm before a holiday weekend to replace it He does his best to accommodate a price (the best to his ability). He is an asset to Kelly Nissan and ...

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Google Jul 2, 2021

Michael Sullivan was an excellent Sales Manager. Took care of everything as I wanted in a timely manner.

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Google Jul 1, 2021

The car buying process was quick and painless in day and age of finding it difficult to even find cars. Kudos to Kelly

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DealerRater Jul 1, 2021

Painless and efficient car buying process especially during a global car shortage. Jennifer and Joe were THE BEST. Got me what I wanted and on my terms. Amazing! Thank you!

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DealerRater Jun 29, 2021

The express visit for oil change was well done plus 18 points checked was discussed by the advisor, as a loyal customer I was satisfied during my visit and I observed that the Kelly staff were taking all the necessary precautions (for covid 19 protection). Well done.

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DealerRater Jun 29, 2021

Jim (the salesman), James (the money guy), and Aurys (big man in charge) were all beyond wonderful! Very patient with me and extremely accomodating.

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Google Jun 24, 2021

Being a first time car buyer I was nervous going in but from the minute you walk in the door everyone made you feel calm and confident in your choice. Sales team was wonderful to work with and got me the best deal they could for my new car.

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DealerRater Jun 24, 2021

Even though I wasn't able to find anything here, they treated me with respect and were honest throughout

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Google Jun 19, 2021

Best Experience, Mike Sullivan was very helpful, has bast of knowledge on everything about the Car, fast paper work. Im so happy with my deal. Very recommended 👌.

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Google Jun 17, 2021

Mike Sullivan was just plain ole awesome. Great young man to communicate with (i'm 68 yrs old). Truly down to earth kinda guy. My friend Joe (Sonny) was with me at the time and my friend was so impressed with Michael that he went ahead and leased a brand new car too. So, Michael made two deals, back to back in 4+ hours. To me, that speaks volumes. Please keep that in mind when it's time for a raise. Well spent money !!!

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Google Jun 16, 2021

Brought my car for service. 10/10 for intake agent. 6/10 for spotty care by pick-up agent.

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Cars Jun 15, 2021

Excellent service through 2 Maximas. Over the past couple of visits Ms. Gerardi has provided me with outstanding service for my vehicle that should be the benchmark by which other service managers should aspire to. Today I dealt with Brandon Daughtrey who is also in service. He was excellent as well and I look forward to dealing with either one of them for any future service issues for my vehicle.

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Cars Jun 15, 2021

Great service and even got me a loaner car during a busy time. You know you have an experience service advisor when you tell them the noise you are hearing and they know what the issue may be.

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Cars Jun 15, 2021

Phi, our Service Advisor was great. He was responsive and kept me informed of the work being done on my vehicle. I would recommend Phi’s services to everyone I know.

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Google Jun 15, 2021

Well the man I dealt with, Fifi (spelling?) was out of this world from the phone call to the finish, customer service means everything to me, so because of him I will absolutely be returning for service and probably buying my next Nissan there.

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Google Jun 15, 2021

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Cars Jun 15, 2021

Great efficient personable service by sales and finance. This is our fourth Nissan from Kelly Nissan since 2000. Would recommend the sales and the service.

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Cars Jun 14, 2021

Love Holly, so personable, knowledgeable and friendly . You don’t feel like you are being handled by Holly. I would highly recommend Holly and her team to all my family and friends

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Cars Jun 14, 2021

We opted for the drive-in oil change and didn’t have a scheduled appointment. The person who checked us in was great and kept us informed of the status. I will be returning soon for my other Nissan vehicle.

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Cars Jun 13, 2021

Great overall experience. My salesperson, Jomar, was knowledge, courteous, friendly and professional. Great communication throughout the process. Glad he was helping me. James, the business manager that finalized the transaction, was also exceptional. Smooth, quick and efficient process all around.

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Google Jun 12, 2021

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Google Jun 12, 2021

Had a clock spring diag & replaced . All went smooth , couldn’t be any happier .

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Google Jun 11, 2021

I was recommended to come here and I'm glad I did. Holliane was amazing as she provided great answers to my concerns. She ensured that I only received maintenance for things I needed. I strongly dislike going to dealerships as I always think they will take advantage of me. However, Holliane was very genuine and eased my concerns.

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Google Jun 11, 2021

Even though there is an auto shortage, Kelly Nissan still had a great selection of cars and I was able to find what I was looking for with ease at a good price. There was some issues with the submission of the paperwork, and after finding that I was without a car the manager Arys Pena gave me a loaner to use until we got it figured out and checked every day to make sure I was good. They really cared about making it right for me. I am very glad I decided to go with Kelly Nissan.

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Cars Jun 10, 2021

I am very fortunate to have my local Nissan dealership compare to none! Service is accurate and timely! My Nissan representative Holliane Pereira is literally the best service advisor there could ever be! I consider myself extremely lucky and only work with her because of her commitment to our community! Nissan is very lucky to have her, thank you for all the hard work you do! It is not unnoticed!

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Facebook Jun 9, 2021

The easy buying process. I test drove a car, purchased it, had it registered and insured in just two days.

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Cars Jun 9, 2021

Jim did a great job with helping me lease my first car. We made a deal fast and I received a brand new Nissan Murano. I am very happy with the way I was treated at the Nissan dealership in Woburn. I will definitely be going back.

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Cars Jun 8, 2021

Joe took good care of us, showed us all the features on the new vehicle, and made sure the transaction went smoothly. Would definitely recommend.

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Cars Jun 8, 2021

Rep H. Pereira was amazing!! Very helpful and pleasant I would highly recommend her. The transport gentleman was also very kind. Very pleasant experience. Thanks

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DealerRater Jun 8, 2021

Great experience at Kelly Nissan of Woburn. Danielle and Mike S were a pleasure to work with. Andrew was very helpful with the financing options. Absolutely recommend this dealership and will be returning.

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Google Jun 7, 2021

I just leased my first car with Jim. He was awesome and went over everything with me. I highly recommend going to see him. I will definitely will be going back!

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Google Jun 7, 2021

Very helpful & courteous. Made everything easy and Understanding. Checked everything for me that was asked. I appreciated time & explanations givin!

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Cars Jun 6, 2021

It was a great experience working with both men. They were helpful and professional. I have previously purchased from Kelly Nissan in Beverly. I will definitely recommend this dealership.

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Cars Jun 6, 2021

Joe and Andrew did a great job no pressure and very helpful in every way I did buy a car today thanks to both of you

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Cars Jun 6, 2021

Mike was great knew the product well Very helpful it was a pleasure talking with him The finance manager was also great to talk to They both went out of the way and were extremely helpful

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Cars Jun 6, 2021

I left with a brand new vehicle within an hour. Dan was great and efficient! Will definitely recommend to a friend/relative. Thank you Kelly Nissan 🙂

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Google Jun 5, 2021

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Cars Jun 4, 2021

I had the pleasure to have Jomar to purchase my new Leaf. Honestly I had the best, smoothest car buying experience ever. He was very professional and kept me informed how the process is going all along the way.

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Cars Jun 4, 2021

Service was phenomenal , very professional, car repair recommendations were concise and expertly prepared. Holianne is my favorite, she is a take charge person who actually understands customer care.

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Google May 30, 2021

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Cars May 29, 2021

Brought my car in for routine service. Person who greeted me was very personable letting me know about how long the wait was going to be. Came back to me with recommendations for additional filter replacements and then escorted me to payment desk upon completion of work. Very good set up.

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Cars May 28, 2021

I went to Kelly Nissan Woburn for Nissan CPO used cars, and I was not disappointed by the huge selections. The sale process was very straightforward and efficient. Highly recommended.

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Cars May 27, 2021

I leased my first car out of college with Kelly and the staff have always been kind, knowledgeable, and courteous. Brett helped me in leasing and now in financing my next vehicle with patience. Every question that I had was explained fully and I never felt dismissed with any concerns. Overall, I can’t say enough good things about their staff and the quality of vehicles and service that are provided.

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Cars May 26, 2021

We have never bought a car before and were both nervous and excited! Dan and Steve went above and beyond to help us and walk us through everything. The entire process went smooth and quickly. We cannot recommend them enough!

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Cars May 26, 2021

I trade every 3 years so have a lot of experience buying a new car. This was the easiest, smoothest and pressure free purchase I have ever had.

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Cars May 25, 2021

I had a transmission issue that was, thankfully, under warranty. Holli in service was attentive, responsive and all kinds of helpful. I usually don’t enjoy working with car dealerships but this was an all-around great experience. My loaner car was pretty ace as well.

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Cars May 24, 2021

Great experience. Friendly staff. Nice showroom. Had good selection. Comfortable seating nice test driving, willing to work with us and discuss all options. Had great overall experience

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Cars May 24, 2021

I love bringing my car here because I feel they take the stress of guessing about what's going on with your car out of the way. Great customer service

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Google May 22, 2021

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Cars May 22, 2021

We had been shopping at other dealerships and none compare for integrity and honesty. Highly recommend. Dan made buying a new car easy and pleasant.

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Cars May 21, 2021

Came in to turn in my lease, service was so good that I left in a new Murano! Highly recommend THIS Nissan dealership over any other.

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DealerRater May 20, 2021

I LOVE this dealer Hollianne in the service department is extremely helpful! She is efficient as well as saves the costumer time and money! Thank you for keeping my car safe . The dealership is immaculate which makes waiting easy

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Cars May 18, 2021

Any time service is necessary, these people do an amazing job. From the wonderful people who check you in and keep you informed, to the management that is always available to talk. Always a great job.

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Cars May 13, 2021

This is my second Nissan. I upgraded from a rogue to a murano today. I sat down With Dan and Steve (the Gm) i was very clear on what I would and wouldn’t pay they respected that. I didn’t even think leasing was an option as I owed on the ROGUE. I was pleasantly surprised all the numbers worked out. I went from a 2016 rogue to a 2021 murano. I never felt pressure in whatever decision I made. Every time I was there for the rogue with normal Maintenance Brianna went above and beyond. Today the dealership made me ...

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Cars May 12, 2021

Dan Sicari is been my salesman since 2005. He knows what you want and this time I have only spent 1:40min to renew my lease. It was the best!

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Cars May 12, 2021

We’re looking to replace 2022 370z No z available so hubby chose a Altima platinum Dan helped us complete transaction as we were ready to buy and just needed to decide between sl and platinum

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Cars May 7, 2021

Great service center! One of the reasons I returned to buy my current Rogue. Friendly staff, good service crew and excellent location. I highly recommend this dealership

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Cars May 7, 2021

Phi Phi as always was efficient, informed, personable, and professional. He kept me advised throughout my visit of time of expected completion of my service and expectation of work being performed and price.

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Cars May 6, 2021

Dan Sicari at Kelly Nissan made my experience fast and easy. Thank you Dan! I look forward to continuing to do business with you and Kelly Nissan.

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Cars May 6, 2021

Went to get maintenance done on my car brakes rotar, oil change great service very happy with my experience there will definitely recommend tye place will definitely go back

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Google May 5, 2021

I had a great experience at this location. The oil change was quick and the facility is clean. Holli took my car right in and explained everything to me when we were walking to check out. Holliane and the rest of the staff are always welcoming and accommodating.

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Cars May 5, 2021

Awesome customer service. Folks worked hard to get me into the right car. Ended up with a great deal. Thanks Brett and Kelly Nissan team.

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DealerRater Apr 30, 2021

Kelly Nissan has great and efficient service as always. They have convenient appointments which are available all the time. When your vehicle is ready they text you which is a great thing.

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Facebook Apr 30, 2021

Prompt, efficient service. I was very pleased with how quickly the service was completed. A special thank you to the service rep Brandon who went above and beyond to make my visit extra rewarding.

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Google Apr 28, 2021

Daniel H was very nice, patient and helpful during the process.

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Google Apr 26, 2021

Great service by Brandon; he was very knowledgeable of the issues with my Rogue and very helpful, he went above and beyond and vacuumed my car; so nice of him.

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Cars Apr 25, 2021

We had a great experience! Enjoyed the interactions without people being pushy. We will definitely be back when we are in the market for another car!

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Cars Apr 24, 2021

Mike is very knowledgeable and gave important info. I always dread buying cars but actually enjoyed my experience this time. I'll be back. Not to this site however because everytime I pressed submit an error popped up.

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Cars Apr 24, 2021

I made an appointment to speak with a sales associate about leasing a new vehicle. I had my information and knew how much I wanted to spent. The whole process was very easy. There was no needless haggling or sales pitch from the associate I worked with.

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Cars Apr 23, 2021

We have leased or bought a total of five cars in the past seven years from Kelly Nissan in WOBURN . Dave the manager has aways been there for us as well as Hollianne in service. We couldn’t be more pleased with the effort they put into their jobs and how they make a “typically dreaded experience” whether buying or servicing , comfortable and worthwhile. They, along with our great quality vehicles, keep us coming back! Thank you!

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Google Apr 22, 2021

I brought my car in for the first service and they were very thorough and did a good job.

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Cars Apr 22, 2021

We are always happy with the service we receive at Kelly Nissan. Wish we actually purchased our vehicles there based on the service we have received. Highly recommend them.

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Cars Apr 22, 2021

Highly recommend Kelly Nissan in Woburn. Our sales person Mike was great to deal with, extremely knowledgeable and the finance department was extremely helpful and friendly

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Cars Apr 22, 2021

All of a sudden my windshield wipers stopped working and of course it was during a rain storm I figured this out. I called Woburn Nissan around 1:30 and they told me to come right in. My car was fixed and I was out of there by 3:00. Thanks to Holly they were fast and efficient. Thank you so much for getting me back on the road

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Cars Apr 21, 2021

No pressure very pleasant relaxed atmosphere enjoyed my visit very much thank you I just wish my interest was liwer I worked hard to get my credit up

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Google Apr 21, 2021

Great service ...

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Facebook Apr 21, 2021

Great sales and service teams. Brianna in service was great in getting me squared away with my Titan's service plan for the day. Got a prompt call when my truck was ready. No problems to report. Another great job by the Kelly Nissan team.

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Cars Apr 16, 2021

Had my car serviced at Kelly Nisan. Service was done very well and in a timely manner! I always take my car to Kelly Nissan and am always happy!

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Cars Apr 15, 2021

Dan has been great for years. Highly recommend him for those who don't know much about cars. Been going to him for every lease for years.

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Google Apr 15, 2021

Brett is amazing! End of story.

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DealerRater Apr 14, 2021

It’s always a great experience when taking my car in for service, customer service is always great and the wait time isn’t long.

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