Customer Testimonials

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Google May 10, 2025

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Google May 10, 2025

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Google May 10, 2025

Outstanding customer service

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Google May 10, 2025

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Google May 7, 2025

(Translated by Google) The service is really excellent (Original) El servicio es realmente excelente

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Google May 7, 2025

Service representatives are excellent. Took longer than expected

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Google May 6, 2025

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Google May 6, 2025

Shawn was fantastic, very professional & knowledgeable.

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Google May 6, 2025

This is my second consecutive lease with Kelly Woburn. Dan is not only a sales exec but like a friend that I can trust and is of his word. Everything he promised he delivered and then some. His team that supports him are always friendly and professional as well. I am loving my 2025 Altima - Thanks Dan and team!

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Google May 6, 2025

Ease of scheduling appointment; simple and easy check in process; courteous staff, Jesus was assume and kept me informed ; very quick turn around on service

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Google May 5, 2025

Phi Phi in service and Mike in Parts as well as the whole team were incredible! I can t recommend enough

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Google May 4, 2025

I went in for maintenance on my Murano and Jesus was awesome. Took care of everything, fast service and was very accommodating. Very happy. Will definitely be going back for service on my vehicle.

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Google May 3, 2025

I had a few issues with my truck. Kelly was very up front about the pricing and every thing. Unfortunately, they had to order the parts to finish the work another time.

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Google May 3, 2025

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Google May 2, 2025

Always a great experience when taking my car in for maintenance. Jesus is friendly, knowledgeable and wonderful to work with!

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Google May 2, 2025

Amazing service.

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Google May 2, 2025

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Google May 1, 2025

Fast and smooth process !!

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Google May 1, 2025

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Google Apr 30, 2025

Prompt and courteous service. This is why I buy cars from this dealer. Excellent service is required from any dealers and Kelly Nissan always have been top notch in my experience. Keep up the good work ladies and gents of Kelly dealership!!

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Google Apr 30, 2025

Once again Brianna took care of me. Always personable, professional, thorough in explaining any work that may come up during appointment. I came in for an oil change but come to find out I needed a new rear wiper, 2 new light bulbs and an air filter. I'm always satisfied with their customer service. Thanks again Brianna.

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Google Apr 30, 2025

Excellent service. Clear understanding of my needs and respect for my time. No pushy upsell from the service representative. Very comfortable waiting room.

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Google Apr 30, 2025

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Google Apr 29, 2025

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Google Apr 29, 2025

Great service!

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Google Apr 28, 2025

The service team were amazing, I had a recall on my vehicle, easy booking apt, was in and out fast and when I had a question on charge for fixing my key the General Manager was super helpful. A pleasure to deal with - great job !!!

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Google Apr 28, 2025

Amazing sevice!

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Google Apr 27, 2025

The service dept. At Kelly Nisson in Woburn was very professional. The services they performed were more than satisfactory and prompt.

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DealerRater Apr 27, 2025

Like they say isn their advertising jingle, Kelly Nissan of Woburn really did 'make it easy'. I've been purchasing vehicles for over 40 years and never before had such a low pressure yet extremely attentive sales experience. I'll go back.

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Google Apr 26, 2025

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Google Apr 25, 2025

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DealerRater Apr 25, 2025

I recently purchased a new Murano at Kelly Nissan of Woburn and it was an excellent experience. My sales consultant Jomar made the whole process quick and easy, he was extremely helpful. He took the time to give me all the details about the vehicle I was considering leasing as well as he showed me all the features and enhancements from the current Murano I had. He was extremely knowledgeable and detail oriented and I really valued his expertise and professionalism through this process. All in all, I can confidently say that my experience at Kelly Nissan of Woburn was ... Read More

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Google Apr 25, 2025

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Google Apr 24, 2025

All around great service and pricing!

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Google Apr 23, 2025

When I called for service, I spoke with Jesus Alvarez. He is a service advisor who had a very nice demeanor about him and made me feel comfortable about having my car serviced there. I was very pleased with the outcome, and the job was done very satisfactory and promptly.

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Google Apr 22, 2025

A tire was flat and needed replacing. It was done quickly and changed my oil for me

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Google Apr 21, 2025

Great service as always. Thank you Jeriel. Five stars!

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Google Apr 19, 2025

They are fantastic!!

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Google Apr 19, 2025

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Google Apr 19, 2025

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Google Apr 18, 2025

Great service, helpful staff, guaranteed quality. Highly recommend.

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Google Apr 18, 2025

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Google Apr 18, 2025

Had a good experience with Advisor Phi Phi and the service team. He recommended the 60k mileage package and lot of good work was done on the car while I got to hangout and work from the lounge inside.

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Google Apr 17, 2025

Staff was pleasant and knowledgeable. Service handled efficiently. Great experience.

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Google Apr 17, 2025

Excellent service. Very friendly people and reasonable prices!

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Google Apr 17, 2025

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Google Apr 17, 2025

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Google Apr 16, 2025

Jesus was great very polite explained things to me Service Dept. also very good Nice waiting room

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Google Apr 15, 2025

I went to the Nissan dealer where I purchased my Rogue. After waiting 45 minutes I was informed that there would be no oil changes due to equipment failure. I then went to Kelly Nissan in Woburn MA. The service advisor, Jesus, had my car in the shop within 5 minutes. In less than 60 minutes my oil was changed, tires were rotated and my car was washed. In the future I will bring my Rogue to him for all my scheduled service and repairs. Excellent job Jesus. Thank you, Gerald Jewell.

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Google Apr 15, 2025

Went to Nissan in Woburn with interest in leasing a Nissan Kicks and had a fantastic experience with salesman Cole and his crew. Cole approached me right away, there was no hesitation to patiently answer all the questions I had. He went above and beyond to make sure I was comfortable with my decision, especially it being my first lease, and was honest and straightforward when giving his advice and suggestions. He listened to my needs and budget and was again able to go above and beyond to deliver exactly what I needed. Even took extra time to go over ... Read More

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Google Apr 15, 2025

Kelly Nissan in Woburn is great facility great customer service, first time there for service I am very impressed by my service advisor by the name of Jesus, he told 2 hours in less 2 hours my car is done and he stay in touch with me the whole time. . If you are a Nissan owner this is a great place for all your Nissan maintenance needs!

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Google Apr 14, 2025

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Google Apr 14, 2025

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Google Apr 12, 2025

Quick and easy. Phi Phi kept me up to date.

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Google Apr 12, 2025

Best service and people!

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Google Apr 11, 2025

Excellent personnel working at the desk at service department. Truck was sent in for a Recall which was probably taken care of and Time promised was kept

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Google Apr 10, 2025

Jesus A. in the service department is amazing. He makes the customer feels welcoming and explains what is needed in simple terms. He provides great customer service. You are luck to have such a top tier employee.

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Google Apr 10, 2025

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Google Apr 10, 2025

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Google Apr 9, 2025

I would like to share my exceptional experience with Kelly Nissan in Woburn. My sales person, Shawn Crowley was fantastic. Very easy and efficient to work with. Addressed all my issues and concerns with such professionalism. Finance was also very good! I can’t say enough wonderful things about this dealership!!!

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Google Apr 9, 2025

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Google Apr 9, 2025

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Google Apr 7, 2025

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Google Apr 7, 2025

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Google Apr 4, 2025

The service department Jesus was very helpful and professional. The dealership provided a shuttle for me while they worked on my car. A very painless experience.

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Google Apr 4, 2025

The service was excellent, professional and on time. The service rep was very attentive and was able to address a question about a damaged part and then have it fixed.

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Google Apr 4, 2025

Jesus was excellent! I just got a new truck and I will be back for all my services at Kelly Woburn!

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Google Apr 3, 2025

Frictionless

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Google Apr 3, 2025

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Google Apr 3, 2025

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Google Apr 2, 2025

Excellent service

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Google Apr 2, 2025

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Google Apr 1, 2025

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Google Apr 1, 2025

Jesus was very helpful and called as soon as he had updates about the car. I'm so glad they figured out my problem and fixed the issue. Thumbs up

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Google Mar 31, 2025

Staff was friendly and courteous

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Google Mar 30, 2025

Excellent service . Quick and easy. Thanks

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Google Mar 29, 2025

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Google Mar 29, 2025

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Google Mar 28, 2025

Awesome service! Kelly woburn all personal are very helpful.

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Google Mar 27, 2025

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Google Mar 27, 2025

Very efficient service. Staff professional kept me updated

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Google Mar 27, 2025

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Google Mar 27, 2025

Great the salesman did a great job he wasn't all over me, let me think about my decision all the pathfinders looked great it was a hard choice lol

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Google Mar 27, 2025

When they do general service on your car, they will explain and rate anything they do find as to how urgent or serious it is to remedy, and you always have the option to accept or refuse each service item. Their website is easy to use and their technicians are experienced and considerate.

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Google Mar 25, 2025

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Google Mar 24, 2025

Jesus is the man.

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DealerRater Mar 24, 2025

I received the worst service I've ever gotten from this service department. Brianna was downright rude and condescending. The price quoted didnt match the price that I was forced to pay. AVOID this facility at all costs.

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Google Mar 23, 2025

Jesus was great !!!

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Google Mar 23, 2025

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Google Mar 23, 2025

Always great to have Kelly Nissan to rely on. Central location and folks there are always helpful.

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Google Mar 22, 2025

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Google Mar 22, 2025

Service was excellent. Staff was friendly. I strongly recommend Kelly Nissan

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Google Mar 22, 2025

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Google Mar 22, 2025

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Google Mar 22, 2025

"I had an amazing experience with this service team! They were incredibly energetic, hardworking, and always went above and beyond to help. Their positive attitude and dedication truly made a difference. I couldn’t be more impressed by their commitment to delivering great service. Highly recommend!"

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Google Mar 22, 2025

It was a pleasure having my car fixed at Kelly Nissan. Jesus was very helpful and took good care of my car.

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Google Mar 22, 2025

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Google Mar 21, 2025

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Google Mar 21, 2025

The recall on my vehicle was a joke. If I knew all that you were going to do is crazy glue my key with a piece of plastic like a 3rd grader, I would have never brought my car to you. My key didn't even have an issue with folding one because I had purchased a duplicate shell and swapped the guts out to the new housing and it locked fine. I was under the impression that the recall had to do with something else or the was going to be replaced entirely. I am extremely dissatisfied and will ... Read More

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Google Mar 21, 2025

Drove in without an appointment for an oil change and whatever might be needed, welcomed by professional and friendly staff and was back on my way within an hour, perfect!


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