Customer Testimonials

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Facebook Feb 18, 2025

I had a fantastic experience working with Jesus at Kelly Nissan Woburn. He’s incredibly knowledgeable and provided excellent service when it came to servicing my moms car. I truly appreciate his honesty and expertise, which made the whole process smooth and stress-free. I highly value his professionalism and would definitely recommend him to anyone looking for reliable service!

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Google Feb 17, 2025

Very professional and quick service

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Google Feb 17, 2025

Kelly Nissan of Woburn has a friendly and helpful team. I highly recommend their services.

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Google Feb 17, 2025

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Google Feb 17, 2025

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Google Feb 16, 2025

I have been going the Woburn since I bought the car and Jesus has help be several times Everything went really smoothly. They took the car in on time, Jesus explained everything to my satisfaction. Went to the waiting area had a latte and watch some TV and followed the progress on my phone. Jesus came a few times to update. Made some recommendations about my front brakes.

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DealerRater Feb 15, 2025

I like the quality of service and the wait time for my car when serviced.

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Google Feb 15, 2025

Shawn and James took the stress out of my new lease options. I cannot say enough about their attention and honesty. Highly recommend!

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Google Feb 15, 2025

Jesus on the service department did an awesome job. Very knowledgeable of what needs to be done on my car. Thank you!

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Google Feb 14, 2025

Was taken in 8:40 out by noon Car fixed in a timely manner great service

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DealerRater Feb 14, 2025

I brought my car in for some maintenance, and the process ended up being much quicker and cheaper than expected. And everyone that I talked to was very friendly, especially Jesus.

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Google Feb 14, 2025

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Google Feb 14, 2025

I had a major problem with my Leaf that was under warranty. Jesus Alvarez was magnificent in guiding me thrugh the whole process. I even got a loaner car for the duration of the repair and recall. I will definitely call him the next time I need service there. Thank you Jesus!

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Google Feb 13, 2025

Everyone in their staff was great- communicative and easy to work with. Their driver service was such a big help while we were going through the buying process and were without a car ourselves. Their Daniel in sales and their finance team made sure we understood everything we were buying and signing up for and really made the whole process easy. Overall, would recommend this dealership.

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Google Feb 13, 2025

Phi Phi and the service team at Nissan Woburn always get me in and out with no issue. Always treat me respectfully and my car leaves cleaner than when I got there. 10/10 I would and do recommend to people.

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Google Feb 13, 2025

Great service! They are friendly and thoughtful. The attention to detail is excellent! My car was clean and the waiting room was pleasant.

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Google Feb 12, 2025

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Google Feb 12, 2025

Very courteous and professional treatment from Jesus and the rest of the staff

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Google Feb 11, 2025

Excellent dealership service department when they say one in your vehicle is going to be ready. They’re very accurate thank you Nissan Kelly Woburn.!

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Google Feb 11, 2025

Jesus took care of everything . I have to say , best experience I’ve ever had at Kelly Nissan.

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Google Feb 10, 2025

(Translated by Google) la berda mean attended very well (Original) la berda mean atendido muy bien

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Google Feb 10, 2025

Always a great experience at Kelly Nissan Woburn. I switched over there about 4 years ago from a different Nissan location and will never look back. Always great customer service, quick with service, I always go to Jesus as the service advisor as he is very communicative about wait times (even have an app that lets you track progress) and throws in coupons when Nissan has them available. also bought my most recent Nissn vehicle from this location 3 years ago. Would recommend this location to anyone 🙂

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Google Feb 10, 2025

Customer service was great. I had to leave the car for a few days, and Jesus made arrangements for me to have a loaner car. He was very attentive!

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DealerRater Feb 10, 2025

Jesus was great! the service was excellent, never disappointed. I will return to this facility. For Jesus.

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Google Feb 9, 2025

Great service as usual, oil change tire rotation.

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Google Feb 8, 2025

I brought my car in to have my tire fixed. Service was fast, team member who took my information was polite and kept me up to date with the progress. Great service!!

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Google Feb 7, 2025

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DealerRater Feb 7, 2025

Jesus from service was amazing! I called the night before and he got me an appointment scheduled for the next day first thing in the morning. I pulled into the bay and He was very professional took care of my information and I waited for the vehicle and it was done relatively quickly and come out to a vacuumed and washed vehicle. Just amazing service that I was looking for in a dealership.

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Google Feb 7, 2025

Excellent service

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Google Feb 7, 2025

Excellent work was very polite and extremely nice

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Google Feb 6, 2025

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Google Feb 6, 2025

Excellent service Andre was amazing extremely professional and manorable great experience 👏 👍!!!

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Google Feb 6, 2025

Everyone provided excellent customer service. Jesus was exceptional. I recommend Kelly Nissan to receive excellent car and customer service.

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Google Feb 4, 2025

Receive a instant cash offer from Kelly Nissan of Woburn through Cars.com. They gave me a great instant offer. I bring vehicle in for appraisal and met with Robert Dolins. He explained the vehicle condition as expected and honey the offer. He made the transaction nice and easy. Great person!

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Google Feb 4, 2025

⭐⭐⭐⭐⭐ Exceptional Service from Jesus! I had an outstanding experience at Kelly Nissan Woburn’s Service Department, thanks to Jesus! He went above and beyond to ensure my car was taken care of quickly and efficiently. His professionalism, expertise, and friendly attitude made the entire process smooth and stress-free. Jesus took the time to explain everything clearly, provided honest recommendations, and kept me informed throughout the service. It’s rare to find someone so dedicated to customer satisfaction, and I truly appreciate his efforts. If you’re looking for top-notch service, I highly recommend Jesus and the team at Kelly Nissan ...

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Google Feb 3, 2025

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DealerRater Feb 1, 2025

Great customer service, be sure to ask for Jesus, he is very knowledgeable, understanding and makes it really easy to comprehend what you're being charged for

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DealerRater Feb 1, 2025

Service was quick and efficient. Employees made a stressful situation worry free. A pleasant experience all around.

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Google Feb 1, 2025

Service is great.

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DealerRater Jan 31, 2025

This dealership is very accommodating and the location is conveniently situated where they are I-93 and I-95 exits

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Google Jan 31, 2025

My experience with Nissan Kelly they actually made it easy for me Jomar and James the financial manager made it happen 5 ⭐️⭐️⭐️⭐️⭐️

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Google Jan 31, 2025

Great customer service, be sure to ask for Jesus, he is very knowledgeable, understanding and makes it really easy to comprehend what you're being charged for

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Google Jan 31, 2025

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Google Jan 31, 2025

Jesus our personal mechanic is OUTSTANDING!!! Always great service and such a great man!!

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Google Jan 31, 2025

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Google Jan 31, 2025

(Translated by Google) I really liked the experience, friendly and professional people. They attended to me quickly and I was very happy with the work. I will return without a doubt. (Original) Me gustó mucho la experiencia, gente amable y profesional. Me atendieron rápidamente y me sentí muy feliz por el trabajo. Volveré sin duda.

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DealerRater Jan 30, 2025

Remarkable and excellent service with very competent employees. I would recommend the dealership to all my friends

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DealerRater Jan 30, 2025

Jesus Alvarez. Took care of my car needs, work was finished on time as he said it would, Great customer service

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Google Jan 29, 2025

Excellent service as always! Caring and kind staff and excellent and efficient car service! Highly recommend!

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Google Jan 29, 2025

Great place to have your car service! Friendly staff good waiting area and very clean rest rooms! Love bring my car to Nissan!

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Google Jan 29, 2025

Excellent.

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Google Jan 29, 2025

Worked with Jesus. He made my visit comfortable and informative. He was extremely helpful in getting me what I needed. Always appreciate those types of interactions.

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Google Jan 28, 2025

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Google Jan 28, 2025

It was a great experience with a huge help from Jesus on consistient updates and communication.

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Google Jan 28, 2025

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Google Jan 28, 2025

Joe was a great salesman and Dave was a phenomenal manager to assist in the process. I highly recommend him to anyone!

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Google Jan 27, 2025

Always professional. I like the fact that they recommend certain services down the road and not act like everything is an urgent matter. (Unless it is an urgent matter) It works for me when I can scheduled things to get done and work around my budget.

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Google Jan 27, 2025

Jesus was great at Kelly Nissan Service Center. He really cares for his customers and makes sure all repairs are done fairly and timely

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DealerRater Jan 26, 2025

This was the second time I went there and I had great service. I have no complaints about the dealership.

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Google Jan 26, 2025

Great service, I would like to congratulate everyone but especially Mr. Jesus who did an excellent job on my car, thank you very much!!

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Google Jan 26, 2025

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Google Jan 25, 2025

The best service department. A+ communication. Timeliness. Service.

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Google Jan 25, 2025

Good service fast and easy.

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Google Jan 25, 2025

Kelly Nissan of Woburn: Situated at 95 Cedar Street, Stoneham, MA 02180. This dealership provides a selection of new and used Nissan vehicles, along with maintenance services. Amazing! The staff were so friendly and welcoming, and the entire environment felt comfortable and inviting. Daniel was super helpful and made sure I had everything I needed without any stress. The process was quick, efficient, and way easier than I expected. I left feeling confident in my purchase and really appreciated how smoothly everything went. I’d absolutely recommend them to anyone!

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Google Jan 25, 2025

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Google Jan 24, 2025

Great experience forget the gentleman’s name who helped me but overall very easy and quick!

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Google Jan 23, 2025

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Google Jan 23, 2025

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Google Jan 23, 2025

Great experience for my first time having service at a dealership. Jesus helped me feel comfortable. I was confident that my car was in the right hands. Thank you!

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Google Jan 22, 2025

(Translated by Google) Jesús and his colleagues give the best and Excellent Service (Original) Jesús y sus compañeros dan el mejor y Excelente Servicio

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Google Jan 22, 2025

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Google Jan 22, 2025

(Translated by Google) Spectacular service thank you very much (Original) Servicio espectacular muchas gracias

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Google Jan 21, 2025

Once again nothing but high marks for Dan S and his team. The 2023 Pathfinder he put me in is amazing. Not that the Titan he sold me earlier wasn't exciting, but the Pathfinder is a much better vehicle for our family. James in finance was also very helpful in applying every credit and discount we were entitled to. Looking forward to any service I might need.

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Google Jan 21, 2025

Can’t say enough great things about Mike in the parts department! Easy to work with- would recommend!

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Google Jan 21, 2025

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Google Jan 21, 2025

Jesus was a great rep

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Google Jan 20, 2025

I have to tell you I have been dealing with the parts department here for awhile and can I say TOP NOTCH absolutely amazing to deal with very knowledgeable an helpful EVERY-TIME I call with numerous issues an they are always extremely helpful

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Google Jan 20, 2025

The parts department here provides excellent service! The staff (Mike, Mitch) are knowledgeable, friendly, and were quick to help me with exactly what I needed. Highly recommend this location!

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Google Jan 20, 2025

Mike and Mitch at the parts department are life savers! I run a shop in Woburn and they have went above and beyond for me multiple times! Thanks guys for making my job easier!

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Google Jan 20, 2025

5+ STARS to the parts Department at Kelly Nissan of Woburn! Knowledgeable, helpful, professional, resourceful, quick service and always pleasant to deal with staff! I manage an auto shop in Billerica, and I find that dealing with auto parts is half of the everyday battle in this business. Kenny Nissan makes it easier, thank you!

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Google Jan 20, 2025

Excellent , very professional, greeted me by name, courteous and services excellent!

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Google Jan 20, 2025

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Google Jan 20, 2025

Great experience and super fast.

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Google Jan 20, 2025

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Google Jan 20, 2025

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Google Jan 19, 2025

I was there Jan 11 for oil filter change tire rotation. Jerry was great and took care of everything. The only problem was car was not vacuumed by the woman staff. Great snacks and drinks for guests. They fixed a leak in my tire for free. Will be back for service again.

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Google Jan 19, 2025

Jesus was really helpful in explaining my situation and assuring me everything would be taken care of and it was! I felt respected and taken care of

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Google Jan 19, 2025

Came to have my oil changed, service was fast, courteous and the tech explained everything that the service included. Waiting was clean and wifi fast. Highly recommend them to all.

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Google Jan 19, 2025

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Google Jan 18, 2025

Great communication through out, fast service, friendly and helpful staff too!

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Google Jan 18, 2025

Just had some preventive maintenance done on my car.Jesus the service advisor was very pleasnt and helpful explaining the service and inspection Answered all my questions. Showed me where the waiting area and coffee was. Jesus explained the bill,showed me where the car was parked.Jesus gave me great customer service.I will return for future maintenance.

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DealerRater Jan 18, 2025

I took my car for a tire isssue Phi Phi as always scheduled us asap and fixed the problem completely at once. Our choice for Kelly nissan Woburn is in great part because of their outstanding service

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Google Jan 18, 2025

Amazing series! Fast and clear. Would recommend

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Google Jan 18, 2025

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Google Jan 17, 2025

I have bought 3 cars here and continue to go back for service for the quality of service and the customer service. They always seem to make an effort to make it as easy as possible for me with my work schedule.

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Google Jan 17, 2025

Outstanding service!!

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Google Jan 16, 2025

Amazing service, timely, and resolved all my issues!

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Google Jan 16, 2025

I always have a great experience with getting my service done here. Staff are always friendly and my service is prompt!

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Google Jan 16, 2025

Jesus offered me amazing customer service and had my vehicle ready in a timely manner. His communication was strong and always a professional manner. Typically visit the lynnfield Nissan location, but this is my new favorite location due to beyond great service.

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Google Jan 16, 2025

I showed up without an appointment for an oil change and tire rotation and Jesus, the service advisor, was able to fit my vehicle in the schedule and in 90 minutes I was on my way. Even though it’s not my closest dealership I will return to Nissan Woburn for future service.


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