Kelly Nissan of Woburn Earns 2026 Cars.com Service Award

Earns Top Reviews from Vehicle Shoppers Across U.S., Kelly Nissan of Woburn Elevates the Customer Experience in Boston area

Kelly Nissan of Woburn was awarded a 2026 Consumer Satisfaction Award by Cars.com. Consumer Satisfaction Awards recognize the top 15 percent of automotive dealerships delivering exceptional customer service as rated by online reviews.

“Local dealerships are the industry’s foundation, and our annual Consumer Satisfaction Award recognizes those who excel in customer experience. Kelly Nissan of Woburn stood out for providing a top-notch experience,” said Jamie Oldershaw, vice president of customer experience at Cars.com. “With over 16 million reviews, Cars.com empowers shoppers to choose the best dealership while providing dealers and automakers with valuable insights to improve operations. Automakers supporting transparency, responsiveness, and seamless transactions across their network deliver a superior overall experience.”

Related: Kelly Nissan of Woburn 2025 Award of Excellence

“We are honored to be recognized for delivering the core values of any great business—honest sales and exceptional service,” said Brian Heney, Chief Executive Officer at the Kelly Automotive Group. “Our customers’ experiences mean everything to us, and we remain committed to upholding the high standards that earned this recognition from Cars.com.”

Cars.com Dealer of the Year Award Methodology

The Cars.com Dealer of the Year Awards are presented annually to the top automotive dealers with 25 or more reviews based on the dealership’s average star rating and the total number of reviews written about the dealership during the 2025 calendar year, as well as management response rate to those reviews.